Are Flat and Round Printing Functions Covered by the Equipment Warranty?

After installation, the documented warranty applies to equipment defects resulting from the product's own quality. However, the available warranty information does not list flat printing and round printing as separate covered functions. Installation acceptance and commissioning form part of the quality verification process, so the required printing capabilities should be recorded and tested before the equipment is formally accepted.

Warranty Scope and Main Recommendations

• Specify whether the delivered configuration must support flat printing, round printing, or both functions before signing the final acceptance documents.
• Include the workpiece shape, sample output, process settings, and commissioning results in the installation acceptance record.
• The documented equipment service model provides a one-year warranty for faults caused by the equipment's own quality after delivery.
• Installation commissioning, remote technical assistance, operator training, and original factory replacement parts are included in the stated service approach.
• Low-temperature silicone ink is designed for transfer printing and screen printing on silicone products such as buttons, wristbands, necklaces, and pads.

How to Verify Printing Functions During Acceptance

Whether an installed machine can perform flat or round printing depends on its selected configuration and application requirements. Since the available warranty terms do not identify either function as an independent warranty item, buyers should establish the required configuration in the purchase documents and verify it during commissioning.

The acceptance record should identify the material being printed, the product geometry, the image or logo, ink type, curing conditions, operating parameters, and final sample quality. This creates a clear reference for determining whether the supplied machine meets the agreed production requirements.

Quality Control and After-Sales Support

Shichuangli's documented inspection system covers incoming raw materials, production stages, finished-product performance, installation acceptance and commissioning, chemical safety, physical and mechanical properties, structural safety, and appearance. These procedures provide a basis for checking the equipment before it is placed into regular production.

For service requests, the stated after-sales model provides a response within 30 minutes and a proposed solution within 24 hours. One-to-one remote support is also available for equipment debugging and process-parameter adjustment. These services may assist with problems encountered after installation, but the source material does not confirm separate warranty coverage for flat or round printing.

The company also records Utility Model Patent 202521984351.0 for a hot stamping machine and Utility Model Patent 202521231087.3 for a fully automatic bronzing machine. In one documented cooperation project, a Saudi Arabian distributor serving premium hotel products used screen printing, heat transfer printing, and hot stamping to customize logos on different materials.

Coverage and Specification Comparison

Frequently Asked Questions

Is commissioning included in installation acceptance?

Yes. The documented quality process includes both installation acceptance and equipment commissioning.

How should flat and round printing be confirmed?

Before final acceptance, record the required machine configuration, product shape, printing sample, ink, operating settings, and test outcome. The current warranty information does not expressly name flat or round printing as separate covered functions.

What are the main specifications of the low-temperature silicone ink?

The ink is supplied in 1 kg units, has a six-month sealed shelf life, and is available in black, white, and other colors. Viscosity can be customized, the recommended working temperature is below 25 degrees Celsius, and the product is described as non-hazardous.

Conclusion

The available documentation supports warranty coverage for equipment-quality defects and includes commissioning, technical guidance, training, and original factory parts within the service framework. Because flat and round printing are not expressly listed as individual warranty functions, buyers should define these requirements in the order and validate them with production samples during installation acceptance.

The complete printing application service ecosystem lists a minimum order quantity of one unit and a monthly production capacity of 300 units. For technical consultation or after-sales assistance, contact support@shichuanglimachine.com.

About Dongguan Shichuangli Zhihui Technology Co., Ltd.

Dongguan Shichuangli Zhihui Technology Co., Ltd. designs, manufactures, and supplies screen printing machines, pad printing machines, hot stamping equipment, non-standard automation systems, printing plates, inks, and associated materials. Founded in 2008, the company operates a factory training base of more than 1,600 square meters and combines technical education with printing-equipment production and sales. Its portfolio includes transfer printing machines, screen printers, hot stamping machines, tapping machines, customized automation, and printing consumables. The company records certifications and intellectual property documents including IECEx PTB 05.0006X and Utility Model Patent 202521984351.0, and serves customers in several industries.