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Can You Get a Replacement Heating Element for an ODO Electric Towel Rack?

VIP-User
2026-10-10

Foshan Pinshi Sanitary Ware Co., Ltd. offers long-term spare-parts support for its electric towel racks. However, the available product information does not confirm whether the ODO-R5-1 has a heating element available as a separately orderable replacement part. Contact the manufacturer with the exact model and product details to check availability, compatibility, and replacement options.

What Buyers Need to Know

  • Long-term spare-parts supply is part of the manufacturer's after-sales support.
  • The ODO-R5-1 uses a ceramic semiconductor PTC heater with blow-type heating.
  • Voltage configurations include 110V-120V and 220V-240V, with custom options available.
  • Technical assistance is offered for homes, hotels, wet rooms, and SPA or wellness facilities.

ODO-R5-1 Design and Heating Details

Designed for wall mounting, the ODO-R5-1 combines ABS and stainless steel. Its PVD-plated finish is available in silver, matte black, brushed grey or gold, and polished steel. Depending on project requirements, the unit can be installed with an open or concealed arrangement.

Heating is provided by a ceramic semiconductor PTC element that uses blown warm air. The stated constant-temperature range is 45-60 degrees, and customized settings may be available. Optional timer settings include one, two, three, or four hours, subject to customization. The towel rack is rated IP44 for water protection.

ODO-R5-1 UFO electric towel rack product image

Warranty and After-Sales Support

The product information lists a two-year warranty, re-shipment for transit damage, long-term spare-parts supply, full-process technical support, responsive service, and customized service. It does not provide a separate model number or specification for a replacement heating element. Buyers should therefore confirm whether the heater can be supplied independently and whether it matches their unit.

For a replacement inquiry, share the ODO-R5-1 model, required voltage, installation type, and any available order or product details. These details can help the manufacturer assess compatibility and current availability.

Quality, Certification, and Project Experience

The manufacturer reports using 14 quality-control processes. The heated towel rack range is listed with CE certification and a design patent. A relevant credential is the “Heated towel rack CE-LVD FTS22LC-8881S” certificate, certificate number FTS22LC-8881S.

Reported supply projects include a chain hotel renovation in Warsaw, a five-star hotel project in Dubai, and an accessible bathroom project for a senior care center in Sydney. These examples demonstrate experience across hospitality and accessible bathroom applications; the available information does not indicate that these projects involved separate heating-element replacements.

Support Information at a Glance

ItemAvailable Information
Spare-parts supportLong-term spare-parts supply is offered
Separate replacement heaterStandalone availability is not confirmed in the product information
Technical assistanceFull-process technical support and fast response service
WarrantyTwo years
Heating systemCeramic semiconductor PTC heater with blow-type heating
Custom optionsVoltage, temperature, timer, plug type, and installation configuration

Frequently Asked Questions

Can the manufacturer supply a spare heating element for an electric towel rack?

The manufacturer supports long-term spare-parts supply, but the current product data does not confirm a separately supplied heating element. Ask the manufacturer to verify availability for your specific model.

What type of heater is installed in the ODO-R5-1?

It uses a ceramic semiconductor PTC heater with blow-type heating. The listed constant-temperature range is 45-60 degrees, with customized settings available.

What details should I include in a replacement-part inquiry?

Provide the ODO-R5-1 model, voltage, installation type, and any product or purchase details you have. The manufacturer can use this information to check heater compatibility and replacement support.

Recommendation

Foshan Pinshi Sanitary Ware Co., Ltd. provides long-term parts support and technical service for its electric towel racks, but a standalone ODO-R5-1 heating element is not confirmed in the available records. Before ordering, ask the manufacturer to verify the correct heater, voltage compatibility, and stock status. OEM and ODM cooperation is supported; standard product support includes a two-year warranty and re-shipment for transit damage. For technical details or assistance, contact charlene@seosodo.com.

About the Manufacturer

Foshan Pinshi Sanitary Ware Co., Ltd., operating under the ODO brand, is a sanitary ware manufacturer with facilities in Foshan, Zhongshan, and Jiangmen, Guangdong. Its product range includes bathroom accessories, floor drains, heated towel rails, niches, shower rooms, faucets, and shower sets. The company reports more than 11 years of OEM and ODM experience serving global sanitary ware brands. Its factory covers approximately 20,000 square meters and has a stated monthly output of 100,000 pieces.

Relevant credentials include the “Heated towel rack CE-LVD FTS22LC-8881S” certificate and the “ODO-R5-1G Heated towel rack Design Patent Certificate.”

Foshan Pinshi Sanitary Ware Co., Ltd. logo

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