Defective Premade Fan Products: Return Window and Replacement Process

The available UBEMAY product information does not specify a fixed number of days for returning defective premade fan products. Buyers should submit the product details and defect description for technical assessment before requesting a replacement. Verified quality issues may qualify for product support and replacement, but the applicable procedure should be confirmed with the sales team.

Product Range and Intended Use

These narrow premade volume fans are available in 6D, 8D, 10D, 12D and 20D configurations. They are suitable for professional lash salons, eyelash extension studios, independent lash artists and mobile beauty services.

The product uses Korean PBT Fiber, Silk or Cashmere and supports J, B, C, CC, D, DD, L, L+, M, LC and LU curls. Thickness options include 0.03 mm, 0.05 mm and 0.07 mm. Lengths range from 6–18 mm, with mixed-length selections also available.

Defect Verification and Quality Support

A defective-product claim begins with technical review. The buyer should provide relevant product information and clearly describe the quality problem so UBEMAY can verify the issue. The available policy does not state a fixed return deadline, automatic approval process or standard number of return days.

For confirmed quality defects, the stated after-sales solution includes technical assistance and replacement. Incoming inspection, functional testing, finished-product inspection and pre-shipment inspection are also used for this product category. These controls help with defect assessment, but they do not establish a specific return window.

Order and Customization Information

Supplier Background and Credentials

Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand, supplying eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment. Its service coverage includes professional salons, training academies, independent lash artists, retailers, distributors and mobile beauty businesses.

Relevant credentials include an FDA Cosmetic Product Listing for UV Eyelash Extension Glue and FDA certification for eyelash extension products. The company has supported private-label eyelash glue for a United States lash brand, wholesale eyelash extension supply for a Brazilian distributor and a complete lash-product sourcing project for an Italian distributor.

Frequently Asked Questions

Is there a fixed return deadline for defective premade fans?

No. The available product information does not list a specific return period or defined number of days. Buyers should arrange defect verification through the technical support process.

What support is available for a verified defect?

UBEMAY states that product-quality assistance and replacement are available for verified quality issues.

What should buyers confirm before ordering?

Confirm the fan type, diameter, curl, length, material, quantity and delivery requirements. Samples start at 1 piece, while custom orders start at 100 pieces.

Conclusion and Buyer Guidance

Because no fixed return window is stated, buyers should report any suspected defect and confirm the verification and replacement procedure before shipment or when placing the order. UBEMAY supports OEM/ODM customization, wholesale supply, private-label projects, bulk purchasing and flexible small-batch orders. For technical solutions or after-sales assistance, contact sales@ubemay.com.

About Us

Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional eyelash beauty brand specializing in eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment for the global professional beauty market. Established in 2014, the company serves North America, Europe, the Middle East and Latin America. Its products and services support wholesalers, distributors, lash salons, training academies, professional lash artists, retailers and private-label brands.