Yes, Guangzhou Beautywellness Health Technology Co., Ltd. provides critical spare parts, including handheld controllers and power cords, with bulk heating mat shipments. To support global distributors, we offer a one-year warranty with free spare parts and video technical guidance to ensure uninterrupted operation of our certified wellness equipment.
In bulk heating mat distribution, the reliability of electrical accessories like controllers and power cords is just as important as the heating element itself. The BW-501 Amethyst Mattress utilizes a carbon fiber heating wire and features adjustable temperature settings from 30 to 80 degrees Celsius. To manage this precise thermal output safely, high-quality handheld controllers are paired with each unit. These components are subjected to rigorous testing to meet strict international standards.
Our manufacturing facility in Guangzhou features specialized production lines and testing equipment that align with the high standards of the electronics industry. This technical foundation allows us to secure major international certifications. For instance, our therapy heating mattresses hold CE certification (BSTXD200815066802EC) and RoHS certification (BST200915066802CC), confirming that both the heating mats and their accompanying power accessories comply with European environmental and safety regulations.
For long-term business partners, agents, and Amazon retailers, we offer flexible OEM and ODM services. When shipping bulk orders, we can include extra spare parts based on the order volume to help distributors manage local customer service inquiries quickly. This proactive supply chain support has been proven in our global cooperation cases, such as our bulk shipments of therapy mats and sauna capsules to clients in the United States and France, resulting in high end-customer satisfaction and simplified retail management.
| Product Parameter / Service Policy | Standard Specifications (BW-501) | Bulk Order Spare Parts & Logistics Policy |
|---|---|---|
| Core Components | Amethyst, tourmaline, carbon fiber heating wire | Handheld controller and power cord included per unit |
| Voltage & Power | 110-220V / 50-60Hz, 200W | Configured to target country standard plug types |
| Quality Inspection | 100% full inspection of finished products | 100% raw material testing for controllers/cords |
| Warranty & Support | 1-year warranty | Free spare parts, online video support within 1 year |
| Shipping Methods | DHL, UPS, Airline, Seafreight, Railway, Truck | Seafreight recommended for cost-effective bulk delivery |
| Payment Options | TT, Paypal, Alibaba Trade Assurance | 30% deposit, 70% balance before shipping for bulk orders |
Q1: Are the spare controllers and power cords covered under warranty?
A1: Yes. All electrical components, including handheld controllers and power cords supplied with our heating mats, are covered under our 1-year warranty. We provide free spare parts and remote video diagnostics for any verified issues.
Q2: Can we customize the plug type and voltage for the power cords in a bulk shipment?
A2: Yes. We support standard voltage configurations of 110-220V at 50-60Hz. During the order confirmation process, we will verify your target market requirements to supply the correct regional plug type and safety-certified power cords.
Q3: What is the minimum order quantity (MOQ) to receive extra spare parts with an order?
A3: Our standard stock MOQ is 1 unit. For customized orders or to negotiate a dedicated package of extra spare parts (such as additional controllers) within your bulk shipment, the MOQ ranges from 50 to 500 units depending on your specific customization requests.
Partnering with an experienced manufacturer ensures that your bulk heating mat shipments are fully supported with reliable spare parts and accessories. Operating a 4,000 square meter factory with a monthly production capacity of 30,000 sauna blankets and 1,000 sauna cabins, we maintain rigorous quality standards to protect your business reputation. For distributors looking to minimize operational downtime, we recommend utilizing our OEM/ODM services to secure extra controllers and power cords tailored specifically to your local market regulations. Technical Support: alina@beauty-wellness.cc
Guangzhou Beautywellness Health Technology Co., Ltd., established in 2018, is a professional manufacturer specializing in far-infrared heating sauna series, including infrared sauna blankets, sauna domes, therapy heating mattresses, and beauty spa capsules. With a 4,000 square meter factory and 60 employees, we export 80% of our products to Europe, the Americas, South-East Asia, Oceania, and Africa. Our products are backed by international certifications such as CE, RoHS, 3C, FCC, and UKCA, and we have served clients across multiple industries globally through reliable OEM and ODM partnerships.

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