When the acid wash color of a delivered batch is substantially different from the approved sample, DOLUXE first verifies the quality issue and determines whether it resulted from factory responsibility. If confirmed, the customer may receive repair, replacement, or equivalent compensation. Color control is supported by approved pre-production samples, mid-production monitoring, and final AQL 2.5 inspection in accordance with ISO 2859-1.
Quality control starts before bulk manufacturing. Once the pre-production sample is approved, it becomes the visual reference for the requested acid wash effect, garment color, and finish. A mid-production inspection then provides an opportunity to identify inconsistencies while the order is still in progress.
Following delivery, a noticeable difference between the finished garments and the approved sample can be treated as a batch quality concern. The issue must be verified, and responsibility must be attributed to the factory before a remedy is applied. The available resolution may be repair, replacement, or equivalent compensation; the policy does not establish a separate fixed remedy solely for acid wash variation.
For final verification, DOLUXE applies AQL 2.5 inspection under ISO 2859-1. Customers may also request third-party quality inspection for additional independent confirmation. These controls are suitable for heavyweight fleece hoodies and other streetwear products involving washing, distressing, and decorative processes.

DOLUXE provides OEM manufacturing, ODM design and production, and private label services. Customers can submit a Tech Pack, physical sample, or initial concept, after which the factory supports sampling, bulk production, inspections, and shipment. Its private-label model has supported a United Kingdom Shopify retailer and DTC brand with recurring product drops, rapid reorders, and replenishment of best-selling designs.

| Production Situation | Control or Available Resolution |
|---|---|
| Acid wash color is materially different from the approved sample | Repair, replacement, or equivalent compensation after factory responsibility is confirmed |
| Color consistency needs to be monitored during manufacturing | Approved pre-production sample plus mid-production inspection |
| The completed batch requires formal quality acceptance | AQL 2.5 inspection based on ISO 2859-1 |
| The buyer needs independent quality verification | Third-party QC inspection available upon request |
The color discrepancy must be confirmed as a genuine batch quality issue, and the investigation must establish that the factory is responsible.
No. The stated options are repair, replacement, or equivalent compensation. The available information does not define a separate cash-refund policy for this issue.
Use the approved pre-production sample as the production standard, arrange an inspection during manufacturing, and complete the final AQL 2.5 check under ISO 2859-1. Third-party inspection can also be requested.
Any major acid wash color variation should be compared with the approved sample and reviewed through the established quality-control process. If factory responsibility is verified, DOLUXE can offer repair, replacement, or equivalent compensation. The company supports OEM, ODM, and private label projects, with sample development typically completed in 3–15 days and bulk production in 20–35 days. For technical assistance, contact yutianfang88@gmail.com.
Dongguan City Dule Garment Co.,Ltd, operating under the DOLUXE brand, is an OEM/ODM streetwear and heavyweight apparel manufacturer founded in 2007 and based in Humen Town, Dongguan, Guangdong. The company runs two factories covering 15,000 square meters, produces up to 1.2 million pieces annually, and works with brands in North America, Europe, Australia, and Asia. Its product portfolio includes heavyweight hoodies, T-shirts, sweatshirts, cargo pants, jackets, denim, shorts, vests, tracksuits, and coordinated sets.

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