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Agriculture
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Health-Care
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Environment
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Construction-Real-Estate
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Tools-Hardware
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Home-Garden
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Furniture
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Luggage-Bags-Cases
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Medical-devices-Supplies
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Gifts-Crafts
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Sports-Entertainment
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Food-Beverage
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Vehicles-Transportation
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Power-Transmission
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Material-Handling
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Renewable-Energy
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Safety
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Testing-Instrument-Equipment
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Construction-Building-Machinery
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Pet-Supplies
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Personal-Care-Household-Cleaning
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Vehicle-Accessories-Electronics-Tools
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School-Office-Supplies
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Packaging-Printing
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Mother-Kids-Toys
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Business-Services
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Commercial-Equipment-Machinery
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Apparel-Accessories
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Security
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Shoes-Accessories
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Vehicle-Parts-Accessories
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Jewelry-Eyewear-Watches-Accessories
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Lights-Lighting
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Fabric-Textile-Raw-Material
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Fabrication-Services
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Industrial-Machinery
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Consumer-Electronics
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Electrical-Equipment-Supplies
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Electronic-Components-Accessories-Telecommunications
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Home-Appliances
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Beauty
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Chemicals
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Rubber-Plastics
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Metals-Alloys
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- Custom Chemical Services
How to Handle Replacements for Defective Premade Fan Lash Trays: UBEMAY Quality Guide
Navigating Quality Claims and Tray Replacement for Premade Lash Fans
When working with volume lash extensions, encountering a defective product can interrupt salon operations. UBEMAY offers dedicated technical and quality support for verified product issues. However, whether every defective tray must be returned physically during a claim depends on case-by-case evaluation and verification by our support team.
Premade Fan Product Range and Specifications
Designed for professional lash artists, beauty studios, training institutes, and mobile lash technicians, UBEMAY premade volume fans are manufactured with high standards. Options include narrow fans in 6D, 8D, 10D, 12D, and 20D styles, available in Korean PBT Fiber, Silk, and Cashmere materials.
Available specifications feature thicknesses of 0.03 mm, 0.05 mm, and 0.07 mm, lengths from 6 mm to 18 mm (including mixed trays), and curls ranging from J, B, C, CC, D, DD to specialty L, L+, M, LC, and LU shapes.
Understanding the Quality Verification and Return Policy
UBEMAY maintains strict quality assurance across multiple stages, including raw material inspection, functional testing, finished product evaluations, and pre-shipment checks. Despite high standards, if a quality issue occurs, clients can submit product details for review.
While valid claims qualify for replacement, official product guidelines do not guarantee a blanket retain-all policy without returning defective trays. Specific instructions regarding physical returns are finalized during the review of each claim.
Summary of Claim Conditions and Order Types
| Factor / Parameter | Policy Details & Support Info |
|---|---|
| Confirmed Defect Claim | Eligible for product replacement once verified by technical support. |
| Unconfirmed Quality Report | Requires technical verification before confirming eligibility. |
| Mandatory Tray Return | Subject to case inspection; not automatically waived for all orders. |
| Sample Evaluation Order | Minimum order quantity starts at 1 piece for samples. |
| Custom Branding / OEM | Custom private-label orders start at 100 pieces. |
Frequently Asked Questions
Is it required to return every tray when claiming defective premade fans?
Return requirements vary depending on the evaluation of the claim. UBEMAY provides replacement for verified defects, but return conditions must be clarified with the customer service team during the claim process.
What options are available for UBEMAY premade fan lashes?
Lash artists can select from 0.03, 0.05, and 0.07 mm thicknesses, single or mixed lengths (6–18 mm), extensive curl choices, and 6D through 20D narrow fan arrangements.
How can I initiate a replacement request for defective products?
Contact UBEMAY with specific batch information and photos/videos of the affected items. The support team will guide you through the verification and replacement process.
Conclusion and Next Steps
UBEMAY is committed to supporting lash professionals with reliable volume fans, wholesale options, OEM/ODM services, and flexible ordering starting at 1 piece for samples. If you encounter any quality concerns or need technical help, please contact sales@ubemay.com.
About UBEMAY
Guangzhou Ruiju E-Commerce Co., Ltd. under the UBEMAY brand has been a trusted supplier of eyelash extensions, adhesives, accessories, and UV/LED lash systems since 2014. Serving clients across North America, Europe, the Middle East, and Latin America, UBEMAY delivers tailored solutions for salons, academies, and private labels.
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