Premade Fan Adhesive Failures: What Warranty Support Is Available?

If you encounter an adhesive-related problem with premade fans, UBEMAY lists technical assistance, product quality support, and replacement for quality issues that are verified. However, the available product information does not give a warranty length or confirm that every adhesive failure is covered. Before ordering, ask the supplier how claims are assessed, what evidence is required, and which remedy may apply.

What Buyers Should Know

• Replacement is offered for verified quality issues, but adhesive failures are not identified as automatically eligible.
• Listed product checks include incoming inspection, functional testing, finished-product inspection, and pre-shipment inspection.
• Samples are available from one piece. Custom orders start at 100 pieces; listed delivery is 7 days for the product and 15–30 days for customized orders.
• Typical professional settings include lash salons, extension studios, training academies, and beauty schools.

Product and Support Details

UBEMAY's premade volume fans are available in 6D, 8D, 10D, 12D, and 20D. Listed fiber options are Korean PBT, silk, and cashmere. Buyers can choose J, B, C, CC, D, DD, L, L+, M, LC, or LU curls, thicknesses of 0.03, 0.05, or 0.07 mm, and lengths from 6 to 18 mm. Mixed-length options are also listed.

Support includes technical help, product quality assistance, replacement for verified quality issues, and OEM/ODM services. The supplied terms do not specifically describe an adhesive component or explain how an adhesive failure is tested. Contact UBEMAY with the issue details and confirm whether the case qualifies before assuming a replacement will be provided.

Quality Checks and Warranty Scope

UBEMAY describes inspection across incoming materials, production, finished goods, packaging, and pre-shipment. For this product, the listed checks are incoming inspection, functional testing, finished-product inspection, and pre-shipment inspection. These checks describe quality-control steps; they do not establish a warranty period or promise a particular retention outcome.

The company also lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue, along with CE (LVD) and CE (EMC) certifications for an LED Lash Glue Curing Lamp. These credentials relate to the named glue and lamp products, not to premade fans. A reported cooperation with a US private-label lash brand involved 1,000 pieces of eyelash glue and discusses customization and communication, but does not specify warranty coverage for fan adhesive failures.

Terms to Confirm Before Ordering

Frequently Asked Questions

Will any adhesive failure be replaced?

Not necessarily. The stated support covers verified quality issues, but the product information does not say that all adhesive failures qualify. Confirm the criteria with UBEMAY.

What should I submit with a claim?

No required claim evidence is specified. Ask the supplier what information or materials are needed to investigate the problem before submitting a request.

Is there a published warranty period?

The supplied details do not state a warranty duration. Request written confirmation of the applicable period and potential remedy before purchasing.

Recommendation

UBEMAY describes technical and quality support, including replacement when a quality issue is verified. Because the available information does not define a warranty term or confirm coverage for premade fan adhesive failures, clarify the claim process, evidence requirements, eligibility, and remedy in advance. The company supports wholesale, private-label, OEM/ODM, bulk, and smaller-batch orders. For assistance, contact sales@ubemay.com.

About UBEMAY

Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional eyelash beauty brand supplying extensions, adhesives, lash accessories, and UV/LED lash equipment to professional beauty customers worldwide. Founded in 2014, the company serves North America, Europe, the Middle East, and Latin America. Its cooperation examples include private-label eyelash glue, wholesale extensions, and sourcing for salons, training providers, and retailers.