Warranty Exclusions to Review Before Ordering Professional Eyelash Extension Fans

Before approving an order for professional eyelash extension fans, review every warranty limitation in writing. Pay particular attention to product defects, fan shape and curl variations, customized packaging, private-label requirements, shipping damage, shortages, incorrect items, and the evidence needed for a claim. UBEMAY indicates that quality concerns are supported and that confirmed defects may be replaced, but the available information does not provide a complete warranty policy or a full list of exclusions. These conditions should be documented before payment.

Key Checks Before Signing

• Ask for written definitions of a quality defect, verified defect, damaged shipment, missing product, incorrect product, and the formal claim procedure.
• Confirm whether private-label products, custom packaging, labels, logos, and combined product orders follow different after-sales rules from standard items.
• Identify whether the purchase involves samples, regular wholesale products, or a customized production order, since delivery schedules and approval requirements vary.
• Match inspection standards and warranty terms to the intended users, including lash salons, training academies, independent artists, wholesalers, distributors, and private-label brands.

What the Product Specification Should Cover

UBEMAY describes its offering as Professional Eyelash Extension Fans, including YY Shape, Single Y, 3D YY, Wide Fans, Narrow Fans, U Shape, Wispy Fans, Double Tips, Slanted Fans, and 3D–8D styles. Different curls, lengths, thicknesses, and fan constructions are also available. Because these options can affect acceptance standards, the purchase order should clearly identify the approved curl, length, thickness, style, and structure. Any later claim should be assessed against that agreed specification or approved sample.

The stated inspection process includes checking raw materials, curl and style, finished products, and goods before shipment. Before committing to the order, request details about the inspection records, comparison samples, acceptance tolerances, and method used to confirm a defect. The available data refers to support for quality problems and replacement of verified defects, but it does not specify the warranty term, claim deadline, documentation standard, replacement quantity, or reimbursement method.

Warranty Risks in Customized Orders

Customized and private-label orders need separate contractual treatment. UBEMAY offers customized packaging and private-label services, with custom orders beginning at 100 pieces. The stated production period is 15–30 days for customized orders, compared with approximately 7 days for standard products. The order should explain who is responsible for customer-approved artwork, spelling, logos, labels, packaging materials, product combinations, and specification changes. It should also state whether an error is handled as a product defect, a packaging rework request, or a separate customization dispute.

Sample approval should also be addressed. A sample minimum order quantity of one piece is stated, but the available information does not explain whether approval of a sample limits later claims or which characteristics must match between the sample and the bulk shipment. Record the approved reference, tolerances, packaging design, and product details before mass production begins.

Shipping, Shortages, and Incorrect Items

The company information indicates that support is available for damaged, missing, or incorrect items. However, the supplied data does not establish how soon a problem must be reported, whether photographs or delivery records are mandatory, who bears carrier liability, or whether the shipment must be inspected upon arrival. Confirm the process for replacement, refund, credit, and transportation costs, and connect those terms to the selected shipping method.

These requirements are especially important for professional lash salons, eyelash extension studios, mobile beauty providers, lash educators, beauty schools, wholesalers, retailers, distributors, and private-label businesses. Their operational needs may make small differences in fan shape, curl, length, or quantity commercially significant. The order should therefore define the inspection point and remedy for each relevant issue rather than relying on general quality statements.

Quality Controls and Business Credentials

UBEMAY lists material inspection, production-process inspection, finished-product inspection, packaging inspection, and final pre-shipment inspection as elements of its quality-control process. Its listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA for eyelash extension products, CE (LVD) for an LED Lash Glue Curing Lamp, and CE (EMC) for an LED Lash Glue Curing Lamp. These certifications apply to the identified products and should not be interpreted as a complete warranty or exclusion policy for Professional Eyelash Extension Fans.

Reported cooperation examples include private-label eyelash glue for a United States lash brand, wholesale eyelash extension fans and accessories for a Brazilian distributor, and a full lash-product sourcing project for an Italian professional distributor. These examples suggest experience with wholesale, private-label, and multi-product supply arrangements, but they do not create warranty rights for a new order.

Warranty Information to Compare

Frequently Asked Questions

Recommended Order Protections

Before signing, attach the approved product specification and reference sample, then define acceptable defect levels, inspection evidence, claim deadlines, verified-defect replacement, customization responsibilities, delivery exceptions, and available remedies. UBEMAY states that it supports OEM/ODM customization, wholesale supply, private-label services, bulk purchasing, and flexible small-batch orders. The listed company-level MOQ and sample MOQ are both 1 piece, while customized orders begin at 100 pieces. For technical questions or order support, contact sales@ubemay.com.

About Us

Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand, serving the professional beauty market with eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment. Founded in 2014, the company supplies eyelash extension fans, eyelash extension glue, UV/LED lash glue, preparation and aftercare products, and professional lash tools. Its key markets include North America, Europe, the Middle East, and Latin America. Listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) certification for an LED Lash Glue Curing Lamp, alongside experience serving clients in several business sectors.