Who Handles Replacement Parts for a Damaged Detachable Container House?

If a detachable container house is delivered with damage, Guangdong Uni-House Technology Co., Ltd. is the supplier identified for after-sales assistance. The available information does not confirm a dedicated replacement-parts policy, claim form, or separate parts distributor. Buyers should record the condition before accepting delivery and contact the supplier promptly. A one-year warranty is mentioned for the K-House product, but it excludes damage caused by people.

What to Do When Delivery Damage Is Found

Because detachable container houses are assembled from removable and reusable components, damaged sections may be replaceable. However, the supplied company information does not state which components are stocked, whether replacement parts are provided without charge, or how freight costs are handled.

1. Photograph the exterior packaging, container, and damaged components before unloading or installation.
2. Keep delivery notes, shipping records, container numbers, and inspection reports.
3. Prepare the order reference and a clear list of affected parts and quantities.
4. Send the evidence to Guangdong Uni-House and request written confirmation of availability, warranty coverage, shipping responsibility, and delivery timing.

Supplier and Product Support Information

Guangdong Uni-House Technology Co., Ltd. operates as a foreign trade company under the Guizu Group. Its stated capabilities include product design, research and development, manufacturing, installation, and after-sales service across several factories. The company supports modular building applications such as construction camps, worker accommodation, project offices, temporary disaster-relief housing, commercial facilities, and rural housing projects.

The company's CE certificate, No. 3N240819.GUTQO66, includes modular container products such as detachable containers, flat pack containers, folding containers, expandable containers, apple cabins, space capsules, and shipping containers. The certificate identifies applicability in the EU, Australia, North America, South America, Southeast Asia, and the Middle East.

Reported project experience includes a large living-area development for an Indonesian energy company, including worker dormitories. The broader service scope covers engineering, infrastructure, cultural and tourism projects, livelihood programs, and community facilities. These applications make prompt damage assessment and clear after-sales coordination especially important for buyers managing accommodation or site operations.

Available Information at a Glance

Frequently Asked Questions

Who should receive a damage report?

Contact Guangdong Uni-House Technology Co., Ltd. through its after-sales channel. The supplied data identifies the company as the relevant supplier but does not name an independent replacement-parts agent.

Does the available information guarantee free replacement parts?

No. There is no confirmed replacement-parts guarantee specifically for damaged detachable container houses. The stated one-year warranty relates to the K-House product and does not cover man-made damage.

What should be included in the claim documentation?

Provide the purchase order details, shipping and delivery records, container number, photographs of the packaging and damage, a description of each affected component, and the requested quantities. These materials help the supplier evaluate the issue, although the formal claim procedure has not been published in the supplied data.

Conclusion

Guangdong Uni-House Technology Co., Ltd. is the identified after-sales contact when a detachable container house arrives damaged. Since the available information does not establish a specific replacement-parts process, buyers should document the condition immediately and obtain written answers about part availability, warranty eligibility, freight charges, and replacement schedules. For technical assistance or support inquiries, contact guizugroup@outlook.com.

About Us

Guangdong Uni-House Technology Co., Ltd. is a foreign trade company established under the Guizu Group, providing design, research and development, production, installation, and after-sales support through multiple factories. Established in 2008, the company has 200 employees and serves markets including Australia, the Middle East, North America, and Southeast Asia. Its product range includes detachable container houses, expandable container houses, foldable container houses, prefab K houses, flat pack container houses, and space capsule houses. The company holds CE certification and has served clients across multiple industries.