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How do I handle a supplier requesting an unexpected surcharge after deposit?
VIP-User
2026-10-19
{
"title": "What to Do When a Supplier Adds an Unexpected Charge After You Pay a Deposit",
"content": "
If a supplier asks for extra money after receiving your deposit, avoid making another payment until you understand the request. Ask for an itemized explanation, how the amount was calculated, and the contract or order term that supports it. Then compare the request with your quotation, order confirmation, and agreed product and shipping details. Pay an additional charge only after both sides have confirmed any revised terms in writing.
\nStart by Reviewing the Order Record
\nGather the original quotation, proof of deposit, order confirmation, and relevant messages. Check the agreed price, specifications, quantity, and delivery arrangements. A surcharge is not automatically part of the agreement simply because it is requested after the deposit.
\nAsk the supplier to identify the reason for the charge and explain its calculation. If the explanation refers to a change, clarify what changed, when it was approved, and whether that change appears in the order record. Keep the discussion in writing so there is a clear record of the request and response.
\nCheck Product Changes and Shipping Separately
\nFor crochet hair orders, compare the request with the confirmed texture, length, color, quantity, packaging, and any customization. MEIRHAIR lists customized texture, color, packaging, and private-label options for its human hair crochet extensions. The product is intended for crochet installation and protective hairstyles. These listed options do not, by themselves, establish that a particular extra charge is due; the terms agreed for your order are what matter.
\nShipping can also affect the total. The company lists international express, air freight, sea freight, door-to-door shipping for selected regions, and delivery to a customer-appointed freight forwarder. Confirm which method, destination, and shipping assumptions the supplier used, then compare them with the original arrangement.
\nConfirm Any Revision Before Paying
\nIf you and
REPORT